Hear it call your own phone
Half an hour. We build a flow for your enquiries and run it against your number.
AI and your team
on one platform, talking
to your customers.
Calls answered, enquiries followed up and customers helped, on every channel. You draw what should happen.
Phone
Email
SMS
WhatsApp
Web chat
Trusted by leading teams
They call you, or you call them. It's the same system.
Someone asks for a quote at 8pm and nobody rings until morning. A customer waits on hold with a simple question. Last year's leads sit in a spreadsheet. Unibound deals with all three the same way.
They fill in a form
You upload a list
Your CRM sends a quote
Appointment booked
Passed to your team, warm
Chased to a yes or a noDraw it once. It runs for every lead.
1. Draw what should happen
Who answers the phone. What happens after a missed call. When to chase a quote. You set it out as a diagram.
How flows work2. AI and your team carry it out
The AI makes the calls and holds the conversations. Your people step in when someone's ready to buy.
How they work together3. See what it got you
Who answered, who booked, where people dropped out, and what each result cost.
What you can measureIf you can draw it, Unibound can run it.
Pick a job and watch one contact go through it.
Any voice, any accent. Have a listen.
Describe who should be on the phone and Unibound makes that voice: Mancunian, Scottish, Welsh, American, whatever fits your customers. These are real ones, recorded as they sound on a call.
A man in his 50s from Manchester with a natural, friendly Mancunian accent. Warm, down-to-earth and reassuring, like an experienced adviser on the phone. Calm, unhurried pace.
Accents Tap one to hear it
Languages The same agent, in the language you choose
Sounds like you. Knows what you know.
For sales calls and for customer service. The same agent answers the phone, the web chat and the WhatsApp.
Any voice, any accent
Describe the voice you want in a sentence and hear it straight away. It speaks more than a dozen languages.
Design a voiceIt knows your business
Give it your website, your documents and your answers. It looks things up mid-conversation instead of guessing.
The knowledge library
Book a call-backIt does things, not just talks
Tools let it check, book and update in your own systems while the customer is still on the line.
Agents and toolsAI for the volume. People for the moments that count.
One lead, passed back and forth, with nobody having to remember whose turn it is.
How they work together
AICalls in 9 seconds- AIAnswers her texts
PriyaRings to talk it through- AISends the brochure
SamCloses the sale
Give the AI a goal. See if it gets there.
You shouldn't have to take an AI's word for it. Every flow has a goal, every conversation is checked, and every rule is enforced.
Goals on every flow
Booked, sold, sorted: you name the goal. See how many contacts reach it, where the rest drop out, and what each one cost.
Goals and reports
Every conversation checked
A second AI reviews the calls and messages and flags the ones a person should look at, so problems don't hide in the volume.
Monitoring
Rules the AI can't bend
Opt-outs, calling hours, daily limits and spend are checked by the system before every call and message.
Safeguards
Every channel, one conversation
Phone, text, WhatsApp, email and web chat, with one history per person and one inbox for your team.
Channels and inbox
Try it free on your own leads
We run a flow on a sample of your leads and report what it achieved, before you pay for anything.
The free pilot
Pay as you go, or a plan for your team
No monthly fee for one user, and plans from £500 a month for teams. Usage is £100 per 10,000 credits, with nothing to pay for calls nobody answers.
PricingWorks with what you already use.
Leads come in from wherever they are now, and every result goes back.
TwilioCalls and SMS, ours or yours
WhatsAppYour own business account- Your email domainSent as you, not as us
- Your websiteForms and web chat
SpreadsheetsUpload a list as a CSV
WebhooksEvery result sent back
APIAdd contacts, start flows
Zapier, Make, n8nThrough webhooks
HubSpotComing soon
SalesforceComing soon
Loved by revenue and ops teams.
Unibound has completely changed how we handle inbound. Instead of letting leads sit in a queue or bounce between channels, their AI agents have helped us contact instantly across phone, email, and WhatsApp. It feels like adding a 24/7 inbound team without the operational complexity. The biggest win is speed: we're able to engage buyers faster, pre-meeting qualifying and creating a much better first impression.
- B2B conversations
- 1,550+
- Booking rate
- 82%
I had the pleasure of working with James and the Unibound team on the design and development of both an outbound and an inbound AI agent for our operations team. The solution is now live and has significantly improved the efficiency of our booking process: the AI agents are engaging customers, scheduling appointments based on preferences, and reducing manual workload across our teams. What impressed me most was Unibound's ability to combine strong technical expertise with a genuine understanding of business needs. I would highly recommend Unibound to any organisation looking to implement AI-driven solutions.
- AI calls handled
- 44,500+
- Connected 30s or more
- 21,059
If you are looking for an AI driven outbound and inbound lead management system then give Unibound a look! James, Unibound's founder, is great to work with, listens to all suggestions and acts on them. We have linked Unibound to our CRM and our customers have been delighted with the results.
- Conversations managed
- 563
- Average connected call
- 104s
Figures from the Unibound platform, checked 25 September 2026.
Built for teams that live on enquiries.
Home services
Solar, heating, kitchens, windows, roofing
How it's used
Estate agents and brokers
Viewings, valuations, mortgage enquiries
How it's used
Energy and utilities
Survey booking, campaigns, high volumes
How it's used
Legal and professional services
New enquiry intake and triage
How it's used
Insurance and finance
Quotes, renewals, call-backs
How it's used
Software and B2B
Demo requests, trials, event leads
How it's usedWhat we've learned about getting it done.
Guides and research on AI calling, messaging, and when a person should take over.
AI callingVoice AI models compared: what the benchmarks say in late 2026
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What 2026 surveys from Gartner, Five9, Ofcom, Citizens Advice and YouGov say about AI versus human customer service, and what to do about it.
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AI callingHow AI phone calls work: the technology, the delay and what callers notice
How an AI voice agent hears, thinks and speaks, why response delay matters, what goes wrong on real phone lines, and how to test one yourself.
3 November 20267 min readQuestions people ask first.
What do the AI calls sound like?
Like a natural phone conversation. The agent listens while it talks, so people can interrupt it, and it answers from your own material rather than reading a script. You choose its voice, and you hear it on your own phone before anyone else does.
What happens when someone says stop?
They're opted out on every channel, straight away, and no flow can reach them again. That's enforced by the system, not left to the AI.
Does it work with our CRM?
New contacts come in from your forms, your CRM or the API, and every result is sent back. That covers most CRMs directly or through Zapier, Make or n8n. Built-in HubSpot and Salesforce connections are next on our list.
How long does it take to set up?
We build your first flow with you, test it on your own phone, and tune it until it sounds right. You're not starting from a blank page.
